Singapore Payment Requests could be get better

Friday, Mar 13, 2020

This is not an atypical payment request from an enrichment class:

What could be better here?

  1. Due date could be better advertised
  2. No way to quickly pay the invoice via a link that includes the reference. (Not sure if via Paynow (QR code) supports reference.)
  3. Total includes late fee. Am I already late? Huh?
  4. No way of me knowing if I have already paid this amount (assuming I forgot the next step)
  5. Expects a reply telling them the date of the transfer