How to hand hold a computer user

How to let "support" control your computer to show you how to do something!

Published: Wednesday, May 20, 2020 Last modified: Monday, Dec 9, 2024

Some nice tips from AWS Support Engineer Reyaad:

There is no native screen-sharing software from AWS besides chime. However, chime requires configuration and there are plenty of third-party solutions that provide a quick screensharing session for a support engineer. I can vouch for the following:

  1. Anydesk
  2. Nomachine
  3. Chrome remote desktop
  4. Zoom
  5. Teamviewer