How to hand hold a computer user
How to let "support" control your computer to show you how to do something!
Published: Wednesday, May 20, 2020 Last modified: Wednesday, Oct 2, 2024
Some nice tips from AWS Support Engineer Reyaad:
There is no native screen-sharing software from AWS besides chime. However, chime requires configuration and there are plenty of third-party solutions that provide a quick screensharing session for a support engineer. I can vouch for the following: