Learning to train
Crib notes for how to deliver training
Published: Sunday, Oct 23, 2022 Last modified: Wednesday, Oct 2, 2024
70-20-10 Model
- 70% of their knowledge from job-related experiences
- 20% from interactions with others
- 10% from formal educational events
Five needs
The five needs occur:
- When learning for the first time
- When wanting to learn more
- When trying to remember and/or apply
- After change
- When something goes wrong (debugging)
Kirkpatrick’s model
- Level 1 - reaction - do participants respond?
- Level 2 - learning - what skills improved?
- Level 3 - behaviour - was it applied
- Level 4 - results - was there any organisational benefit